Doing Business with
Embassy Flag
Embassy Flag, Inc.
254 1st St. East, Building 3
Sonoma, CA 95476
Toll-Free: 800-798-5431
Tel: 707-938-3331
Fax: 707-938-3344
Sales / Customer Service: sales@embassyflag.com
Other Business Inquiries: info@embassyflag.com
Business Hours: Mon – Fri 7:30 A.M. – 4:00 P.M., Pacific Time
Holidays: Office is closed on the following U.S. Government observed holidays:
New Year’s Day / Martin Luther King, Jr. Day / President’s Day / Memorial Day / Independence Day / Labor Day / Columbus Day / Veteran’s Day / Thanksgiving Day (plus Friday) / Christmas Day
When a holiday falls on a Sunday, the following Monday is observed. When a holiday falls on a Saturday, the preceding Friday is observed.
Embassy Flag, Inc. employs US military combat veterans.
Contact Us
Our Policies
Payment
Payment is accepted with:
AMERICAN EXPRESS, MASTERCARD, VISA, DISCOVER, DINERS CLUB, GPC Government Purchase Cards, and GSA Smart Pay Cards. Purchase orders are accepted from government agencies and pre-approved commercial accounts.
Shipping Policy
Most orders ship within 24 hours.
Please allow sufficient time for the shipping method that you select.
Please indicate any deadline in your order comments and choose the appropriate shipping method.
Embassy Flag ships from multiple distribution points within the USA.
We will notify on any back ordered items and lead times.
Available Shipping Methods
USPS Postal Priority or Global Express Mail
UPS, DHL or FEDEX…….also on client account
US Government APO, FPO or DPO: use domestic postal rates
Return Policy
For a return authorization number:
USA Toll-Free: 800-798-5431
Fax: 707-938-3344
E-mail: sales@embassyflag.com
Merchandise will be accepted for a return credit within 30 days from the date of sale only.
Returned merchandise may be subject to a 15% restocking charge.
Canceled special orders may also be subject to a restocking charge.
Custom Orders can not be accepted for return.
Shipping charges normally cannot be credited.
Privacy and Security Policy
We do not supply, share, lease, or sell our clients’ information to any third parties. We screen diligently for credit card fraud to protect all credit card system users. Our website shopping cart is encrypted.